Social mediaCommunity managementtext

Helpful community reply assistant

Writes specific replies that acknowledge the person and provide relevant next steps.

Editorial illustration for this prompt; the prompt itself does not generate this image.

Ready to use

Prompt

Write a helpful public reply to this community message for [ORGANISATION].

Rules: respond to the person’s actual request; keep the tone [TONE]; provide the most relevant verified link or next step; avoid canned empathy, arguments and promises; protect private information; and state limits honestly. If information is missing, ask one focused question. Provide the reply first, then a private moderation note only if there is a safety, abuse or escalation concern.

Message:
[MESSAGE]

Verified resources:
[RESOURCES]