South Africa & localityLanguage accesstext

Plan language choices for a local service desk

Asks communities what works rather than assigning a language.

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Prompt

Inputs: [SERVICE USERS], [STAFF LANGUAGES], [CURRENT MATERIALS]. Identify high-stakes interactions, available interpretation routes and gaps. Draft a respectful question to ask users which language and format they prefer. Output: A service-point matrix, review queue and fallback when interpretation is unavailable. Check: No person's language is inferred from name, appearance or area. If essential information is missing, identify it rather than filling the gap with a guess.