Writing & editingCustomer informationtext

Write an FAQ from questions people actually asked

Turns sourced customer questions into concise answers and open issues.

Editorial illustration for this prompt; the prompt itself does not generate this image.

Ready to use

Prompt

Using [QUESTION LOG] and verified [POLICY OR PRODUCT FACTS], group repeated customer questions by underlying concern. Draft an FAQ in the customer's language with a direct first sentence, short explanation, exception and next step for each answer. Mark unsupported answers for an owner rather than guessing. Include a list of questions too sensitive or individualised for a public FAQ. Do not invent testimonials, delivery promises or policy terms. Check that each answer addresses the actual question and that wording does not conceal an important limitation.